Where Is My Wizards Edition?

Posted: January 23, 2013 by karaski in Anime, Facebook, PlayStation 3, Politics, Products, Review, Twitter
Tags: , , , , , ,

First off, I am happy for anyone out there enjoying Ni No Kuni right now but I have to share my horrible experience with the Wizard’s Edition pre-order. Despite pre-ordering my copy in August 2012 for $100 dollars I have yet to receive any sort of communication from Namco Bandai regarding it’s status or shipment. Recall this special edition could only be ordered via their website.

Luckily I had saved the e-mail from when I placed the order so I was able to log in and see that my order still existed (I have read in forums and on Facebook that many others had their orders randomly cancelled on them). I even see a hold in my checking account for the purchase price but no communication from Namco or Digital River, who is supposed to be handling the shipments.

The Ni No Kuni Facebook page has exploded with angry people waiting on their Wizards Edition and then imagine my frustation when I see Namco Bandai tweet that they are making more editions available on their website! They should be taking care of the people who ordered and paid for day 1 shipping before they release more copies.

Needless to say I am a little worried about my order. Check out the thread below for more information. http://www.namcobandaigames.com/community/viewtopic.php?f=35&t=13022

Anyone else in this boat with me? What have you heard?

  1. captainerock says:

    About a week ago, I went to the Namco Bandai site to see if I could get the Wizards Edition, their store didn’t show any indication that it wasn’t still available, it just didn’t have an option to add to cart or pre-order. So, I checked their forums and found out the pre-orders for that was months ago, and that some people were reporting randomly cancelled orders. I didn’t know it was such an issue. I hope they make good on your pre-order, and sooner then later!

    • peachyks22 says:

      Yes I preordered in August of last year. I saw the opened it up for a few more orders this afternoon while those of us that ordered months ago are sitting with no information.

      Digital river finally made a statement in their forums that basically said sorry we will reach out to each person and follow up. It’s been a disaster. I am not impressed with the way digital river is handling this situation.

      • peachyks22 says:

        Update: I had resigned myself to the fact I was never getting my wizards edition so I went to GameStop today and picked up a standard copy. 20 minutes later I received my shipping notification from digital river. It should be here Monday. I will do an unboxing if it ever shows up.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s